These controversies regarding the relationships amid citizenship pressure, OCBs and CCBs can be due to ways that OCBs are measured. From the literature, OCBs have generally been outlined as spontaneous behaviours and rated by colleagues or leaders (e.g.2). Other-rated measurements are unable to identify the behavioural motivations fundamental OCBs1,eleven. This https://www.youtube.com/shorts/ZsO9iQ1SGS4